Return Policy

At Davoreen, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

1. Return Eligibility
You may request a return if:

The product is damaged or defective.

You received the wrong item.

The size is incorrect.

To be eligible for a return, the item must be:

Unused and in the same condition that you received it.

In the original packaging with tags intact.

Reported within 48 hours after receiving the product.

2. Return Process
To request a return, please contact our support team with your order number and product photos as proof.
After reviewing your request, our team will guide you through the return process.

3. Exchange Policy
We offer size exchange if the product size does not fit you.
Exchange requests must be made within 48 hours of delivery.

Delivery charges may apply for exchanges unless the mistake was from our side.

4. Refund Policy
Refunds are applicable only if:

The product is unavailable for exchange.

The product is defective and cannot be replaced.

Refunds will be processed after we receive and inspect the returned product.

5. Non-Returnable Conditions
Returns will not be accepted if:

The product has been used or washed.

The product is damaged by the customer.

The return request is made after the allowed time.

6. Contact Us
If you have any questions about our Return & Refund Policy, please contact us:

 Customer Support: davoreenbd@gmail.com